Privacy Policy

Privacy Policy

At Letsgoludlow (LGL), we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we are not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ll explain what information we collect, when and why we collect it, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.


What We Do With Your Info

At LGL, we understand that privacy and security are major concerns. This Privacy Policy outlines the guidelines we follow to protect your personal information. Please read this policy carefully and check back periodically for updates, as it may change from time to time.


Consent

Your use of the Site and any disclosure of personal information via the Site signify your consent to us collecting and using personal information about you in accordance with this Privacy Policy.


Information About You

Mailing List

As part of the registration process for our newsletter, we collect personal information, including your email address. We use this information to:

  • Send you updates and information you’ve requested.
  • Contact you if we need additional information or to provide updates.
  • Ensure our records are accurate.
  • Check periodically that you’re satisfied with our service.

We do not sell, rent, or trade email lists with other organisations and businesses.

We use MailPoet to manage our email communications. MailPoet allows us to monitor email open rates and clicks using industry-standard analytics tools to help us improve our newsletter. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at hello@letsgoludlow.com.


Cookies

Our website uses cookies to improve your browsing experience, provide personalized content, and collect usage statistics.

We use a cookie plugin provided by Cookie Yes to manage user consent and ensure compliance with UK regulations. Upon visiting our site, you can customize your cookie preferences or revoke consent at any time via the cookie settings on our website.

For more information about cookies, please see our Cookie Policy.


Analytics and Advertising

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This helps us understand how visitors use our site and improve the experience. All data collected via Google Analytics is anonymized, and we do not attempt to find out the identities of visitors.

We also use Google AdSense to display advertisements. Google AdSense uses cookies to deliver targeted ads based on your browsing history. You can manage your preferences for these ads by visiting Google’s Ad Settings.


Competitions

The only circumstances under which LGL will share your personal data are for competitions. Winners’ personal details (e.g., name and general location) may be shared across our social media platforms. This will be clearly stated in the competition’s terms and conditions.

If we partner with a local company for a competition, we will only share winners’ personal details if the company complies with GDPR. Sensitive information will never be shared.


How We Protect Information

Our website is hosted by Green Geeks, a hosting provider committed to using eco-friendly practices. Green Geeks adheres to industry-standard security measures to protect your data, including encryption and secure server configurations.

Additionally, we take the following measures to ensure data security:

  • Regular software updates.
  • SSL encryption for secure data transmission.
  • Access control and regular audits.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

  • Newsletter data: Retained until you unsubscribe or request deletion.
  • Cookie data: Retained as specified in our Cookie Policy.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. To request access, please contact us at hello@letsgoludlow.com. We will respond to your request within 30 days.


Changes to This Privacy Notice

We’ll update this Privacy Policy from time to time to reflect changes in technology, laws, or business operations. When changes are made, we’ll update the “Effective Date” at the top of this Privacy Policy and post it on our site.

If we make material changes to the ways we process personal information, we’ll notify you by prominently posting a notice on our site or contacting you directly.

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